Terms & Conditions

By engaging a2sea for any website, software, branding, SEO, Google Business Profile, or related digital service, you agree to these Terms & Conditions.

If you do not agree, please do not proceed with a project or payment.

a2sea provides custom web design, software development, integrations, and digital presence services tailored to each client.

Scope, deliverables, timelines, and pricing are agreed in writing before work begins — via proposal, invoice, WhatsApp confirmation, or signed agreement.

Any work outside the agreed scope may require a separate quote and payment.

Website development is billed as a one-time payment. The exact amount depends on your project's scope, pages, features, and timeline — we will quote this clearly before any work begins.

This one-time fee covers designing and building your website as agreed in your proposal. It is a single payment for the build itself, not a recurring monthly charge for development.

Hosting on your own personal domain — including domain setup and putting the site live on your custom URL — costs extra and is quoted separately from the website build.

If you already have a domain, we can help you host the website there. You may need to share registrar or hosting access, or update DNS settings as we guide you through the process.

After launch, we include three (3) months of post-launch support to help you with the website — such as small fixes, basic updates, and questions related to the site we built. New features, redesigns, or work outside the original scope may be quoted separately during or after this period.

Unless otherwise agreed, the website development fee is due as a one-time payment — typically as an upfront deposit or full payment before work starts.

Hosting, domain, and any add-on services are billed separately when applicable.

Remaining balances, if any, are due before final delivery, launch, or handover of files and access.

Late or missed payments may pause work until the account is settled.

All payments to a2sea are final. We do not offer refunds — full or partial — once a project has been accepted and work has begun.

Our services involve substantial custom labour: research, design, development, testing, revisions, deployment, and ongoing coordination. Each project requires many hours of skilled work that cannot be returned or reused once delivered.

Because this work is performed specifically for you and begins immediately after confirmation, we cannot reverse charges after payment has been made.

If you cancel before any work has started, any refund is at a2sea's sole discretion and may exclude administrative or planning time already spent on your project.

You agree to provide accurate business information, content, logos, photos, logins, and approvals in a timely manner.

Delays in feedback or materials may shift timelines without reducing fees.

You are responsible for ensuring you have rights to any content you supply.

Reasonable revisions within the agreed scope are included as stated in your proposal.

Additional rounds or new features beyond scope may be billed separately.

Final approval for launch constitutes acceptance of the delivered work.

Upon full payment, you receive ownership or license to the agreed deliverables as specified in your project agreement.

a2sea may showcase completed work in our portfolio unless you request otherwise in writing before launch.

Third-party tools, themes, stock assets, or subscriptions remain subject to their own licenses and fees.

Personal domain hosting, domain registration, email, payment gateways, and third-party SaaS tools are billed separately unless explicitly included in your quote.

If you supply an existing domain, we will assist with hosting setup on that domain where possible. Ongoing domain renewal fees and third-party hosting charges remain your responsibility unless we agree otherwise in writing.

a2sea is not liable for outages, policy changes, or failures caused by third-party providers.

a2sea is not liable for indirect, incidental, or consequential losses including lost revenue, data loss, or business interruption.

Our total liability for any claim relating to a project is limited to the amount you paid a2sea for that specific project.

We may update these Terms & Conditions from time to time. The version published on this page applies to new engagements from the time it is posted.

For questions about these terms, contact us through the details on our website.